Problems Faced

Mission-Strategy Disconnect: Programs operated without clear alignment to organizational goals, diluting impact and creating resource inefficiencies.

Leadership Challenges: Executive teams struggled with decision-making frameworks and lacked cohesive approaches to growth opportunities.

Volunteer Management Issues: Organizations faced high turnover and inconsistent engagement, limiting service capacity and program sustainability.

Governance Gaps: Board structures were often misaligned with organizational needs, creating oversight challenges and missed fundraising opportunities

My approach to problem solving

    • Facilitating strategic planning sessions that clarified mission objectives and prioritization frameworks

    • Developing impact measurement systems that connected daily activities to mission advancement

    • Creating governance models that enhanced board effectiveness and accountability

  • I collaborated with leadership to create actionable plans through:

    • Conducting comprehensive community needs assessments to identify service gaps

    • Analyzing competitive landscape to determine strategic positioning opportunities

    • Developing phased growth plans that balanced mission impact with financial sustainability

  • I transformed volunteer management through:

    • Designing recruitment strategies that attracted mission-aligned volunteers

    • Creating structured onboarding and professional development pathways

    • Implementing recognition systems that improved retention and satisfaction